Privacy Policy

Last updated: December 11, 2025

Peak Fantasy (“we”, “us”, “our”) operates this online store and offers fantasy-themed adult novelty items and sex toys (“Products”). We are committed to protecting your privacy and handling your personal information in a safe, respectful, and transparent way.

By visiting our website, creating an account, or making a purchase, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you provide when you:

  • Create an account;
  • Place an order;
  • Subscribe to our newsletter or marketing communications;
  • Contact us for support or inquiries;
  • Participate in promotions, surveys, or giveaways.

This may include:

  • Your name;
  • Shipping and billing addresses;
  • Email address;
  • Phone number (if provided);
  • Order history and product preferences;
  • Any information you include in messages to us.

1.2 Payment Information

We do not store full credit card details on our servers. Payments are processed through secure, PCI-DSS compliant payment providers (such as Shopify Payments, PayPal, or other integrated gateways). These providers receive your payment information directly and are responsible for its protection.

1.3 Automatically Collected Information

When you browse our website, we may automatically collect certain information about your device and usage, including:

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Pages viewed, time spent, and click paths;
  • Referring website or link;
  • Cookies and similar tracking technologies.

We use this information to operate, secure, and improve our website and services.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing, confirming, and shipping your orders;
  • Providing customer service and support;
  • Operating and improving our website and store experience;
  • Personalizing your shopping experience and product recommendations;
  • Sending transactional emails (order confirmations, shipping updates, etc.);
  • Sending marketing communications if you have opted in;
  • Detecting, preventing, and responding to fraud, abuse, or security issues;
  • Complying with legal and regulatory obligations.

We do not sell your personal information to third parties.

3. Discreet Packaging & Billing

Because we sell adult novelty items and sex toys, we understand the importance of discretion. To help protect your privacy:

  • Orders are shipped in plain, unbranded or minimally branded packaging whenever possible;
  • We avoid explicit product descriptions on the outer packaging;
  • Billing descriptors used by our payment processors may be neutral or shortened to avoid sensitive wording where possible (exact wording may vary by payment provider).

4. Sharing Your Information

We share your information only when necessary and with trusted partners who help us run our business, including:

  • Shopify, which powers our online store platform;
  • Payment processors that handle your payments securely;
  • Shipping and logistics providers who deliver your orders;
  • Email service providers and marketing platforms (if used) to send newsletters and updates;
  • Analytics providers that help us understand website usage and performance.

These service providers are given access only to the information they need in order to perform their services and are expected to protect your data and use it only for the agreed purpose.

We may also disclose your information when required to do so by law, regulation, legal process, or governmental request, or when we believe in good faith that such disclosure is necessary to protect our rights, safety, property, or that of others.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep you signed in and remember your preferences;
  • Enable secure shopping cart and checkout functionality;
  • Improve site performance and user experience;
  • Analyze traffic and usage patterns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the website, including your ability to place orders.

6. Age Restrictions

This website and our Products are intended for adults only. By using our site or placing an order, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction, if higher).

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete that information as soon as reasonably possible.

7. Data Security

We take reasonable measures to protect your personal information, including:

  • Using secure, encrypted (HTTPS) connections on our website;
  • Relying on Shopify’s secure infrastructure and security controls;
  • Working with reputable, PCI-DSS-compliant payment providers;
  • Limiting access to your personal data to personnel and service providers who need it.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. International Users & Data Transfers

Our store is operated from Canada, but we may ship Products to other countries and use service providers located in various regions. As a result, your personal information may be transferred to and processed in jurisdictions other than your own.

We rely on Shopify and our service providers to implement appropriate safeguards in accordance with applicable data protection laws when transferring and processing data.

9. Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you;
  • Request corrections to inaccurate or incomplete information;
  • Request deletion of your personal data (subject to legal and operational requirements);
  • Object to or restrict certain types of processing;
  • Withdraw consent where processing is based on consent;
  • Opt out of marketing communications at any time.

To exercise these rights or make a privacy-related request, please contact us using the details in the Contact Us section below.

10. Marketing Communications

If you subscribe to our newsletter or opt in to receive marketing emails, we may send you updates about new Products, special offers, or lore and stories related to the Peak Fantasy world.

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

12. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and delivering your orders;
  • Maintaining business and financial records;
  • Meeting legal, accounting, or reporting obligations;
  • Resolving disputes and enforcing our agreements.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of our store. When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, you can contact us at:

Email: support@peakfantasy.ca
Business Location: Ontario, Canada (online business)

Please do not include sensitive payment information or explicit photographs in your email communications with us. For your protection, we may ask you to verify your identity before responding to certain requests.